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Privacy Policy

Welcome to our website, Flooved.com (the "Service") brought to you by Flooved Limited ("Flooved", "us", "we" or "our"). Flooved is designed to help people connect and exchange information for the mutual benefit of its members. Please be assured that Flooved takes the privacy of all its members seriously and is committed to processing personal information fairly and in accordance with all applicable legislation.

This Privacy Policy (the "Privacy Policy") should be read in conjunction with the Terms & Conditions. Unless otherwise indicated any defined terms in this Privacy Policy shall have the same meanings given to them in the Terms & Conditions. Please read this Privacy Policy to understand how we use and protect any personal information that you provide to us. This Privacy Policy is intended to assist you in making informed decisions when using the Service and any services provided through it. By accessing or using the Service you consent to the collection, use and transfer of your information by us in accordance with this Privacy Policy.


1.1 For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us or that we collect from you is Flooved Limited, a company incorporated under English law with company number 07674325 and whose registered office is at 79 Leonard Street, London, EC2A 4QS, United Kingdom.

1.2 If you want to know what information we hold about you or if you have any other queries in relation to this Privacy Policy, please contact us using the following contact information:

Flooved Limited 79 Leonard Street London EC2A 4QS United Kingdom Email: info@flooved.com


2.1 In order to give you the best possible experience on the Service we may collect personal information from you. The type of information we collect includes:

(a) your registration details which you voluntarily provide when you create a Flooved user account including your name, age, sex, a photo provided by you, telephone number, postal address, geographical location, country of residence, email address, professional qualifications, education details, bank and credit card details, and a password;

(b) any information you include on your profile page (including your username and profile picture);

(c) your username for any account you connect to via the Flooved Social Reading service;

(d) any information that you submit to the Service including in any discussion thread or as part of any conversation or details of the groups or questions that you either create or join and other Flooved users or fields which you follow or who follow you (where applicable);

(e) any information relating to any purchases of subscriptions that you make via the Service or other financial activity on the Service generally;

(f) details of any reviews, polls or competitions on the Service which you participate in;

(g) details of any searches that you make on the Service and the content and pages that you viewed most recently or most regularly over a specified period including the dates and times of such viewing;

(h) details of any bookmarks, highlights and notes that you set on the Service;

(i) any personal information contained in User Content which you make available on the Service;

(j) details of your interactions with Flooved's customer service team including details of any complaint, enquiry or any other feedback which you have provided to us;

(k) any other information relating to your general usage of the Service; and

(l) information about your computer and your visits to the Service including your IP address, geographical location, browser type, dates, times and length of visits and number of page views and other general information relating to tracking your movements around the Service.

2.2 We may receive some information that you submit to any third party website or application that you access from a link contained in the Service. For example, we may know when you have clicked on an advertiser's advert and accessed their website via our Service. Where you access the Service from a link on a third party website, we may collect data about which websites you had visited prior to accessing the Service and we may also collect aggregated information about how many users sign up to Flooved after clicking through to the Service from a link on another website.

2.3 The Service includes functionality that enables you to import your profile information from your accounts with certain third party sites such as Facebook, Twitter and LinkedIn ("Flooved Social Reading”). If you wish to use this functionality you will need to ensure that the privacy settings in that third party account give us permission to access your profile information from that third party website. We will only collect such information and use it as described in this Privacy Policy. You can change your privacy settings at any time in your third party website account to prevent us having access to that information.

2.4 The information that we collect from you will generally be information that you have submitted voluntarily, either when you registered with Flooved or as you interact with the Service and other members of the Flooved community. However please be aware that some of this information, such as the information detailed in paragraph 2.1 (i) above, may also be collected from your computer automatically by cookies that are installed by the Service as you access and use the Service in order to help us improve the service we offer. Please see section 3 on Cookies below for more information on this.


3.1 In common with other websites we may use cookies to monitor trends, track your movements around the Service and improve the quality of our service. Cookies are small amounts of information in the form of text files which we store on your computer to allow us to monitor website traffic, improve the Service's usability and to personalise the content of the Service for you.

3.2 At present the cookies we use on the Service are [ ]. These cookies store information that enables the Service to recognise you when you log in, to enable you to stay logged in to the Service for the duration of your session and to monitor your movements around the Service during a browsing session. [This cookie is deleted when you close your browser]. Having been provided with this information and by proceeding to use the Service, you consent to the use of these cookies.

3.3 If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject all cookies or to alert you prior to a cookie being loaded onto your computer. For more information about how to do this please consult the "Help" section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Service.

3.4 In addition, advertisers whose advertisements appear on the Service may also use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policies of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

3.5 As described in paragraph 3.1 above, we may use an analytics service provider for website traffic analysis and reporting. Analytics service providers generate statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to the Service may be used to create reports about the use of the Service and the analytics service provider will store this information.


4.1 We may use your information in the following ways:

(a) to process the registration of your Flooved user account and maintain your account online;

(b) to process and complete purchases of subscriptions including administering access to the Paid Content;

(c) to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to the Service;

(d) to administer, support, improve, optimise and develop the Service including ensuring that content from the Service is presented in the most effective manner for you and your computer;

(e) to enable other users of the Service to search for and access your profile page and any groups (provided they are public groups), [notes, highlights] or any other User Content which you have created or made available in any way on the Service. When you create a new group you will be given the opportunity to make that group either public or private. If you decide to make a group private only users which you have invited to join the group will be able to search for and access that group and any information contained within it;

(f) to suggest recommended content and provide links to pages of the Service which we think may be of interest to you based on your browsing history and profile information;

(g) to enable third parties or other users of the Service to provide relevant advertising and links to other websites that we and/or they think you may be interested in as you are browsing and using the Service;

(h) to provide you with marketing communications by phone, post and/or electronic means (such as email, SMS and/or MMS) about our products, services, events, special discounts and offers, which you have requested to be sent or which we feel may interest you;

(i) to provide you with marketing communications by post and/or electronic means (such as email, SMS and/or MMS) about our other services and/or carefully selected third parties' products, services, events, special discounts and offers, which you have requested to be sent or which may be of interest to you, where you have consented to be contacted for such purposes;

(j) to send you general (non-marketing) commercial communications, such as information about the Service and services provided to you by us at that time;

(k) to allow you to participate in interactive features of the Service, when you choose to do so;

(l) provide third parties with statistical information about our users but this information will not be able to be used to identify any individual user;

(m) for internal research, marketing and demographic studies to improve the products and services that we provide; and

(n) for security purposes.

You can determine what information you wish to receive from us by adjusting your account settings in the ‘my settings' section of your profile page. You may opt out from receiving such marketing communications as described in 4.1 (h) at any time by adjusting your account settings or, alternatively, by following the procedure to ‘unsubscribe' that is specified in the email newsletter that you receive.

4.2 If you cancel your subscription to the Service, any User Content that you have submitted to the Service will no longer be visible to you but will remain viewable to those who have already viewed it in accordance with the Terms & Conditions. All other content that you have submitted to the Service, including any personal information contained in that content, will remain viewable along with a non-active bio for you as the author of the content (showing your username and biographical information), but no further activity will be shown on your bio. If you wish, you can request complete removal of your inactive profile by email to info@flooved.com in which event, the content will remain with only a reference to your username as the author of the content.


5.1 Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent. However, depending on how you configure your account settings information that you include in your profile or access via your Flooved Social Reading service or post to the Service may be visible to users of the Service throughout the world. We cannot control how other users of the Service use your information and so you should be careful when submitting information about yourself on the Service. In particular you should be especially careful when posting or disclosing your contact details or address on the Service itself

5.2 We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to provide you with any service which you have subscribed to via the Service including but not limited to data processors such as web hosting companies; (ii) where required to do so by law or court order; (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under the Terms & Conditions; and (iv) to any prospective buyer of all or substantially all of Flooved's assets in connection with the sale or transfer of those assets to any prospective buyer.

5.3 We would also like to share some of your personal data with our trusted third parties so that they can send you information about their products and services which we think you may be interested in. Please be assured that we will not share any information with third parties for this purpose without first obtaining your consent. Should you wish to receive such communications from third parties you can update your profile by clicking on the ‘edit profile' page and ‘opting in' to this service by ticking the appropriate box.

5.4 Payment of any subscription fee for Paid Content is made via a third party payment services provider. If you elect to access Paid Content via a subscription, you will be required to submit personal data to this third party payment services provider as part of the subscription process. Collection of such personal data will be subject to the provider's own terms and conditions.


6.1 The Service contains links to other websites that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those sites. Please consult the terms and conditions and privacy policies of those third party sites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

6.2 Advertisements contained on our Service operate as links to the advertiser's website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.


7.1 The information that you provide to us will be collected and processed by us.

7.2 The servers used to process your information are situated in the UK, however we collect data from wherever users are situated. The information that we collect may therefore be transferred to the UK from any other country in which you may be located and will be subject to UK data protection laws rather than the laws of the country in which you are resident.

7.3 Your personal data may be transferred, processed and/or stored outside the European Economic Area. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7.4 All electronic transactions that you make via the Service and that are processed by our third party payment service provider will be encrypted using industry standard technology to secure commercial transactions. It encrypts all of your credit card numbers so that it cannot be read as the information travels over the internet.

7.5 We shall adopt reasonable and appropriate security measures in line with technical and legal developments to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that therefore we cannot guarantee the security of data you send over the internet while accessing or using the Service.


8.1 Flooved will retain your information for as long as your Flooved account remains active (or as long as is reasonably required to provide any service to you in connection with the Service) and thereafter for a reasonable period in accordance with applicable law. Certain information including any User Content that you have made publically available on the Service and have not already deleted or removed from the Service in accordance with our Terms & Conditions will remain accessible to other users of the Service even after you have de-registered and closed your Flooved user account.

8.2 You may at any time request access to and/or, if incorrect, rectification of your personal data by contacting us at the address set out in paragraph 1.2 of this Privacy Policy or by e-mailing us at info@flooved.com. We reserve the right to ask you for proof of your identity and to charge you a fee of ten pounds sterling (£10) to meet our costs in complying with any data access request you make.

8.3 If you wish to de-register from the Service and have your profile page removed from the public pages of the Service you may do so at any time by emailing us at info@flooved.com.


We may update this Privacy Policy at any time with or without notice to you. In the event that we make any significant changes to this Privacy Policy which affect how we deal with your personal information we will notify you to make you aware of such changes. By continuing to access and use the Service after we have notified you or after the Privacy Policy has been amended in accordance with this clause you automatically consent to the collection and use of your personal information in accordance with the amended privacy policy.